Get in touch with our team today
Whether you’re an insurance professional, policyholder, or a contractor looking to join our Building Repair Network, you can reach us quickly and easily.
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Title Related to Cost Control & Leakage Prevention (8 words)
Insurance industry professionals
Policyholders with questions
Building repair contractors
Get in touch today
Briefly explain how accurate scoping, disciplined indemnity control, structured contractor governance, and proactive fraud identification work together to ensure claims spend is controlled, justified, and protected against leakage at every stage. Lorem ipsum dolor sit amet (max 40 words).
Title Related to Cost Control & Leakage Prevention (8 words)
Phone
Office
Yorkshire House, Greek Street, Leeds LS1 5SH
Are you an insurance professional?
Work with us to deliver the outcomes that truly matter: optimal expense and cost ratios, exemplary customer satisfaction, and rigorous compliance.
Contact Us
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Trust us to resolve your claim
We put people at the heart of every claim, prioritising what matters most to you. That means giving you choices about how we work together and being clear, proactive, and swift from first contact through to the resolution of your claim.
1. Policyholder submits claim
You report what's happened to your insurance provider, who will initiate the claims process on your behalf.
2. Claim passed to Prism Claims Group
As an approved supplier, the insurance company forwards the claim to our expert claims solutions team for swift and professional handling.
3. Assessment, validation, and repair
We assess the damage, confirm coverage, and, depending on the situation and your preferences, either appoint a trusted contractor to complete the repairs or we settle the claim.
4. Claim closure by insurer
Once repairs or a cash settlement are complete and verified, the insurer reviews and formally closes the claim, completing the claims process.
How the Claims Process Works
Have questions about your claim?
Partnering with your insurance provider
We're trusted by your insurance provider to resolve your claim efficiently by responding swiftly and communicating clearly.
To help us help you, please quote your claim number in all enquiries to ensure you remain in control of how your claim is resolved.
0116 216 8630
