Bringing clarity and confidence to every claim
We're a leading nationwide provider of end-to-end, outcome-focused claims solutions that give insurers and policyholders clarity, control, and certainty at every stage of the insurance claims process.
End-to-end motor impact and building claims support
Our nationwide team is ready to expertly manage a wide range of insurance claims—covering everything from minor incidents to major property and motor impact losses—for both domestic and commercial policyholders.
Motor impact claims solutions
Processes and people you can trust to handle claims for damage to Crown or third-party property caused by a vehicle.
Building claims solutions
From survey to disaster recovery, our knowledgeable and experienced team manages property damage claims from start to finish.
Nationwide, comprehensive claims support for the insurance industry
We provide claims solutions to insurers and Managing General Agents (MGAs) and continually expand our trusted, professional Building Repair Network (BRN) to fulfil your claims.
Insurers:
Contractors
What people say about us
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"From Sagic’s perspective, Prism consistently delivers highly qualified, thoroughly vetted contractors who understand exactly what is required to support insurance claims. Prism is a trusted partner that consistently delivers quality, reliability, and a seamless claims experience."
"This organisation has revived my faith in British business! They have acted promptly and considerately to provide redress. Their regular and very polite communication via email and phone has been exemplary."
"Excellent service kept me up to date with all aspects of my claim - as an OAP and living on my own I was very stressed but Chris who dealt with my claim made me feel at ease."
"Working in HR and dealing with trades, labour, and managing directors nationwide, I can honestly say every member of staff has been a delight. If I could, I would snap them up in a heartbeat."
"We're incredibly grateful to Zurich, Prism Claims Group, and Topmarx for restoring the wall in our outdoor learning area. Their work has created a safe and inspiring space for our children, who were thrilled to return to school and see the transformation."
A trusted and professional building repair network
We've built a nationwide network of experienced and vetted building repair contractors who share our commitment to outcome-focused claims solutions.
Their specialist expertise ensures we keep the claims journey fully aligned with all your customer, operational, financial, and regulatory requirements.
How to join our trusted building repair network
Submit your interest
Complete the 'Join Our Network' form with details about your company and services.
Initial review
We assess your submission against our current needs and coverage areas.
Introductory meeting
If aligned, we invite you to a Microsoft Teams call to get to know each other.
Onboarding documentation
If we decide to proceed, we send an onboarding pack for completion to begin due diligence checks.
Due diligence and induction
Once all checks are complete, you attend and complete our induction training.
Go live
After induction, we agree on a go-live date and begin sending instructions.
Ongoing management and performance monitoring
We hold regular check-ins and reviews to support performance and long-term partnership success.
Partner with us to deliver the high standards our clients and their policyholders expect.
